BCMR Fire & Security provides professional Nurse Call Systems designed to support safe, responsive, and dignified care environments. Our systems enable patients, residents, or service users to quickly summon assistance, ensuring staff can respond efficiently and appropriately when help is required.
We design, install, commission, and maintain Nurse Call Systems for care homes, healthcare facilities, assisted living environments, and specialist accommodation, delivering reliable communication solutions that support high standards of care.

The Importance of Nurse Call Systems
Nurse Call Systems are a critical component in care and healthcare settings, providing reassurance to users and operational efficiency for staff. These systems allow:

Immediate communication between service users and carers
Faster response times during emergencies
Improved monitoring and staff coordination
Enhanced dignity, safety, and confidence for residents and patients

A well‑designed nurse call system supports both patient wellbeing and care provider accountability.

Standards‑Compliant System Design & Installation
All Nurse Call Systems installed by BCMR Fire & Security are designed and installed in accordance with recognised UK standards and healthcare guidance, including:

BS 8521 – Nurse call systems
HTM 08‑03 – Call systems guidance for healthcare premises
Equality Act 2010 – Accessibility and reasonable adjustments
UKCA / CE conformity – Equipment safety and compliance

Our systems are specified to ensure reliability, clarity, and compliance in demanding care environments.

Nurse Call System FeaturesBCMR Fire & Security designs nurse call systems with functionality tailored to the operational needs of each facility.
Call Points & Activation Devices

Bedside call buttons
Pull cords in en‑suite bathrooms
Wall‑mounted or wearable call devices

Visual & Audible Alerting

Corridor over‑door lights indicating call status
Distinct audible alerts for different call types
Clear identification of call location and priority

Staff Interaction & Response

Call acknowledgement at local or central panels
Reset controls accessible only to authorised staff
Event logging and call history where required

Zoning & Call Prioritisation
To support effective care delivery, systems can be configured with:

Zoned call indication – Identifying specific rooms or areas
Priority or emergency calls – Differentiating urgent assistance needs
Staff presence and reassurance functions – Allowing two‑way interaction where required

This ensures staff can respond appropriately based on the nature and urgency of each call.

Integration with Wider Safety & Care SystemsNurse Call Systems can be integrated with other building systems to enhance safety and workflow efficiency, including:

Disabled Assistance Alarms – Shared alerting infrastructure
Fire Alarm Systems – Coordinated response during fire events
Paging or messaging systems – Alerting staff remotely
Care management or building systems (where applicable)

BCMR Fire & Security ensures all integrations maintain system resilience and life‑safety integrity.

Suitable for New Builds & Existing Facilities
We install Nurse Call Systems in both new and existing environments, including:

Care homes and nursing homes
Hospitals and clinics
Assisted living and supported accommodation
Specialist residential facilities

Systems can be designed for phased installation, refurbishment projects, or full site upgrades with minimal disruption to residents and staff.

Nurse Call Systems as a Service
BCMR Fire & Security offers Nurse Call Systems as a fully managed service, including:

Site assessment and compliance guidance
Professional system design and specification
Expert installation and commissioning
Testing, staff familiarisation, and documentation
Planned maintenance and fault response
System upgrades and expansion as care needs evolve

Our managed approach ensures systems remain reliable, compliant, and fit for purpose throughout their lifecycle.